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How babawim Handles Your Personal Information

When you open an account and use your DANA, OVO, or GoPay wallet on babawim, you share certain personal data with us.

Account Data ProtectedLocal Wallet PrivacyYour Rights, Your CallClear Retention Terms
babawim How babawim Handles Your Personal Information
DATA REQUESTS AND CONTACT

Reach Us About Your Privacy

If you want to review, correct, or remove personal data we hold, our support team handles these requests directly. Send your request through the channel that suits you — we'll confirm receipt and respond within a reasonable window based on the nature of your request.

Team online

Email Support

Send your data access or deletion request to our support address. Include your registered account email so we can locate your profile quickly.

Live Chat

Open the chat widget from any page in the lobby. Our team can log a formal data request on your behalf and confirm next steps in real time.

Account Settings

Some personal details — display name, contact email, linked wallet — can be reviewed and edited directly from your account settings page without contacting support.

HOW WE PROTECT YOUR DATA

Data Security and Account Integrity

We apply encryption in transit and at rest so that your account information and wallet references are not exposed during a session or in storage. Access to personal data inside our systems is restricted to staff who need it to process your account, handle a payment query, or investigate a security issue.

Encrypted Connections

All data between your device and our lobby travels over SSL. This applies to login, deposit confirmation, and any account update you make via mobile or desktop.

Wallet Data Handling

DANA, OVO, and GoPay references are stored only as transaction identifiers. We do not retain full wallet credentials or PINs at any point in the payment flow.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is navigated. You can adjust cookie preferences through your browser settings at any time.

Data Retention

Active account data is held while your account remains open. After a verified account closure, transactional records are kept for the compliance period required by applicable financial rules, then deleted.

Your Questions About This Policy

These are the questions we hear most often about how we handle personal data. If yours isn't here, contact support directly and we'll respond in writing.

We collect your name, email, phone number, and the wallet identifier — DANA, OVO, or GoPay — you use. Device and session signals are also recorded automatically during each login.

Yes. Send a written request to our support email with your registered account address. We'll compile and return the relevant data in a readable format within a reasonable timeframe.

Contact support via email or live chat, confirm your identity, and submit a deletion request. We'll remove active profile data and explain which transactional records must be kept for compliance.

We share data only where necessary — to route a payment through your e-wallet provider, respond to a legal obligation, or resolve a support case. We do not sell personal data.

Transactional records are retained for the period required by applicable financial compliance rules. Once that period expires, the data is deleted from our active systems.

Session cookies keep you logged in during play; analytics cookies help us understand lobby navigation. You can disable non-essential cookies through your browser settings at any time.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.